Privacy Policy

1. Who we are

Kyubic is a B2B local customer network engine for local businesses. It helps businesses retain customers, understand repeat-customer signals, receive explainable partnership recommendations, request local partnerships, and run consented reciprocal customer introductions through WhatsApp-native workflows.

This Privacy Policy explains how MUHAMMED ANAS K, sole proprietor trading as Kyubic collects, uses, shares, retains, and protects personal data when operating Kyubic. It is published as a direct public privacy policy URL for Meta app review and for users, businesses, and customers who interact with Kyubic-connected WhatsApp experiences.

2. Data we collect

3. How we use data

4. Data roles

For business admin account data, billing data, security logs, support records, and Kyubic service operations, Kyubic may act as a data fiduciary, controller, or equivalent legal role under applicable law.

For end-customer data that a business imports or receives through its WhatsApp/customer workflows, the business usually decides why and how that data is collected and used. In those cases Kyubic processes the data to provide the service to that business and to operate consented partnership workflows.

5. Sharing

We do not sell personal data. We share data only where reasonably needed for the service, safety, support, billing, law, or platform operation.

6. Meta and WhatsApp data

When a business connects WhatsApp Business Platform through Kyubic, we process WhatsApp-related data to deliver the requested business messaging, customer retention, partnership, catalog, order, and support workflows.

We process Meta/WhatsApp user data only for the business purpose authorised by the connected business and for service operation, security, compliance, debugging, and legally permitted records. We do not use WhatsApp user data for unrelated advertising.

7. Retention

We keep data while a workspace is active and for as long as needed for service operation, security, billing, tax, accounting, dispute handling, fraud prevention, backup recovery, legal compliance, and legitimate business records.

When deletion is requested, we delete or anonymise eligible data after verifying the request. Some records may be retained where required or permitted by law, including invoices, payment records, tax records, security logs, abuse-prevention records, dispute records, and backup copies until they expire from normal backup cycles.

8. Your rights and choices

9. Security

We use reasonable technical and organisational safeguards to protect data, including access controls, operational logging, provider security controls, and abuse monitoring. No system, messaging channel, payment flow, or third-party integration is perfectly secure.

10. International processing

Kyubic may use service providers whose systems process or store data outside India. Where cross-border processing occurs, it is for the purposes described in this Policy and subject to applicable law, contracts, platform terms, and provider safeguards.

11. Children

Kyubic is not directed to children and is intended for business use. Businesses must not use Kyubic to knowingly collect or process children's personal data unless they have all required authority, notices, consent, and legal compliance for their sector and use case.

12. Changes

We may update this Privacy Policy as Kyubic, law, Meta/WhatsApp requirements, or our service providers change. The updated version will be published on this page with a revised date.